Adobe after effects must be installed to import this file ошибка
Обновлено: 07.07.2024
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When trying to "replace with After Effects composition" I get the error message above. I have seen many others with the same issue and logged out and rebooted as suggested and it still doesn't work. I am using version 17.0.1 of After Effects and 14.0 of Premiere Pro. What do I need to do to get this functionality to work? Seems it's going on for years.
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Would you update your Creative Cloud desktop tool if the updater is available?
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Thanks for reaching out. I see that you are trying to send a clip from Premiere Pro to After Effects but it's not working as expected.
Are you on macOS or Windows? Please share the OS version. Try importing the Premiere Pro file in Afte Effects by navigating to File > Import > Import Adobe Premiere Pro Project and check if it's working. Also, try updating the Creative Cloud desktop app as suggested by @ ToolfarmJP.
let us know how it goes.
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I am using Windows 10.0.18363 and version 5.0.0.354 Creative Cloud App which seems to be the most up to date version. I tried importing a Premiere Project file into AE and it did not work. The dialogue box pops up and says "connecting to dynamic link server", but it just hangs.
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Update, it DOES work to import a Premiere Pro Project file into A!. At first I was trying to import a file only, but when importing a Premiere Pro Project, it works. My apologies. Still can't getting "AE must be installed" error message when trying to Replace with AE Composition
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Thanks for trying that @lesliek1. A patch update has been released for After Effects (17.0.2) and Premiere Pro (14.0.1). Could you try installing those updates and check if it brings any change.
Looking forward to your response.
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I updated both products but still "replace with AE composition" does not work.
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn moreCopy link to clipboard
I am now trying to "browse presets" within AE and getting the error message "Adobe Bridge is not installed". but it is!
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn moreCopy link to clipboard
The Dynamic Link capability is not working and I haven't receievd a response in five days?
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I believe for dunamic link to work you need to be using the "same" iterations of the software. Like if you're using AE 2019 then to have dynamic linking the other app has to be 2019 as well.
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn moreCopy link to clipboard
I have the latest versions of both apps
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn moreCopy link to clipboard
I'm having the same problem. Is there any other troubleshooting we could do ?
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn moreCopy link to clipboard
I've had this problem for almost 4 months now and newer version or creative cloud, along with premiere and after effects havent fixed the problem. in the past, this problem fixed itself with a new update. sadly i've had to use my laptop instead of my desktop for most of my editing since i cant replace a clip with an after effects composition. someone please help us.
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I have the same problem
Everything is updated to latest release version, I try launch both (Pr and Ae) as administrator or without it, but without success.
Copy link to clipboard
Ok. I have been having this issue since Jan 2020, I have tried everything. I have also tried to post in this community but it kept bugging out. I have worked around these issues(importing/exporting separtate clips) but this simply isn't what I'm paying £50 a month for. Please can something be done about this, it's hard enough starting a production company let alone having your main editing pipline be this disrupted.
-AMD Ryzen 9 3950x
-NVIDIA GTX 1060
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I just received two AE template files that won't import into Premiere Pro. I get the message "After Effects must be installed to import this file". I am able to open the file in AE 2020 (v17.0.6), and I am using the current version (14.1) of Premiere Pro. I'm working on an iMac Pro with OS High Sierra 10.13.6.
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I am having the exact same thing. I had it working but once i took the latest updates (14.2 & 17.1) it stopped working. Is there any update on when this will be fixed?
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn moreCopy link to clipboard
I also tried saving as a 16 and it also didn't work. To make matters worse, when i try exporting a simple title with some basic animations, after affects throws an exception and gives me the "send report" dialog so i can't even import the mp4. I was trying to use Media Encoder. I finally just did the old school, "add to render queue" and was able to export it from AE as an avi. what a pain. This suite is much too expensive to have this many issues.
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn moreCopy link to clipboard
Experiencing the same problem on OS Premiere Pro 2019, AE 2020
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn moreCopy link to clipboard
Dynamic Link, and copying between Premiere Pro and After Effects, require that PP and AE be the same versions to work. I stopped using Dynamic Link a few years ago, as it became exceedingly unreliable. Even with the same versions of AE and PP, I occassionally get "could not find Dynamic Link project" error message in PP if I copy and paste from Premiere to After Effects. Dynamic Link has also become very buggy with projects that have Warp Stabilizer applied, even if there is no Dynamic Link process involved at all. AE remains fairly reliable for me, but PP continues to catch new bugs with every release.
Welcome to the Community!
We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.
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Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Adobe After Effects Must be installed to import this file /t5/after-effects-discussions/adobe-after-effects-must-be-installed-to-import-this-file/td-p/10856701 Jan 14, 2020 Jan 14, 2020Copy link to clipboard
When trying to "replace with After Effects composition" I get the error message above. I have seen many others with the same issue and logged out and rebooted as suggested and it still doesn't work. I am using version 17.0.1 of After Effects and 14.0 of Premiere Pro. What do I need to do to get this functionality to work? Seems it's going on for years.
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn moreCopy link to clipboard
Would you update your Creative Cloud desktop tool if the updater is available?
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn moreCopy link to clipboard
Thanks for reaching out. I see that you are trying to send a clip from Premiere Pro to After Effects but it's not working as expected.
Are you on macOS or Windows? Please share the OS version. Try importing the Premiere Pro file in Afte Effects by navigating to File > Import > Import Adobe Premiere Pro Project and check if it's working. Also, try updating the Creative Cloud desktop app as suggested by @ ToolfarmJP.
let us know how it goes.
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn moreCopy link to clipboard
I am using Windows 10.0.18363 and version 5.0.0.354 Creative Cloud App which seems to be the most up to date version. I tried importing a Premiere Project file into AE and it did not work. The dialogue box pops up and says "connecting to dynamic link server", but it just hangs.
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn moreCopy link to clipboard
Update, it DOES work to import a Premiere Pro Project file into A!. At first I was trying to import a file only, but when importing a Premiere Pro Project, it works. My apologies. Still can't getting "AE must be installed" error message when trying to Replace with AE Composition
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn moreCopy link to clipboard
Thanks for trying that @lesliek1. A patch update has been released for After Effects (17.0.2) and Premiere Pro (14.0.1). Could you try installing those updates and check if it brings any change.
Looking forward to your response.
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn moreCopy link to clipboard
I updated both products but still "replace with AE composition" does not work.
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn moreCopy link to clipboard
I am now trying to "browse presets" within AE and getting the error message "Adobe Bridge is not installed". but it is!
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn moreCopy link to clipboard
The Dynamic Link capability is not working and I haven't receievd a response in five days?
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn moreCopy link to clipboard
I believe for dunamic link to work you need to be using the "same" iterations of the software. Like if you're using AE 2019 then to have dynamic linking the other app has to be 2019 as well.
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn moreCopy link to clipboard
I have the latest versions of both apps
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn moreCopy link to clipboard
I'm having the same problem. Is there any other troubleshooting we could do ?
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn moreCopy link to clipboard
I've had this problem for almost 4 months now and newer version or creative cloud, along with premiere and after effects havent fixed the problem. in the past, this problem fixed itself with a new update. sadly i've had to use my laptop instead of my desktop for most of my editing since i cant replace a clip with an after effects composition. someone please help us.
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn moreCopy link to clipboard
I have the same problem
Everything is updated to latest release version, I try launch both (Pr and Ae) as administrator or without it, but without success.
Copy link to clipboard
Ok. I have been having this issue since Jan 2020, I have tried everything. I have also tried to post in this community but it kept bugging out. I have worked around these issues(importing/exporting separtate clips) but this simply isn't what I'm paying £50 a month for. Please can something be done about this, it's hard enough starting a production company let alone having your main editing pipline be this disrupted.
-AMD Ryzen 9 3950x
-NVIDIA GTX 1060
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn moreCopy link to clipboard
I just received two AE template files that won't import into Premiere Pro. I get the message "After Effects must be installed to import this file". I am able to open the file in AE 2020 (v17.0.6), and I am using the current version (14.1) of Premiere Pro. I'm working on an iMac Pro with OS High Sierra 10.13.6.
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn moreCopy link to clipboard
I am having the exact same thing. I had it working but once i took the latest updates (14.2 & 17.1) it stopped working. Is there any update on when this will be fixed?
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn moreCopy link to clipboard
I also tried saving as a 16 and it also didn't work. To make matters worse, when i try exporting a simple title with some basic animations, after affects throws an exception and gives me the "send report" dialog so i can't even import the mp4. I was trying to use Media Encoder. I finally just did the old school, "add to render queue" and was able to export it from AE as an avi. what a pain. This suite is much too expensive to have this many issues.
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn moreCopy link to clipboard
Experiencing the same problem on OS Premiere Pro 2019, AE 2020
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn moreCopy link to clipboard
Dynamic Link, and copying between Premiere Pro and After Effects, require that PP and AE be the same versions to work. I stopped using Dynamic Link a few years ago, as it became exceedingly unreliable. Even with the same versions of AE and PP, I occassionally get "could not find Dynamic Link project" error message in PP if I copy and paste from Premiere to After Effects. Dynamic Link has also become very buggy with projects that have Warp Stabilizer applied, even if there is no Dynamic Link process involved at all. AE remains fairly reliable for me, but PP continues to catch new bugs with every release.
Welcome to the Community!
We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.
Adobe Support Community
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Adobe After Effects Must be installed to import this file /t5/after-effects-discussions/adobe-after-effects-must-be-installed-to-import-this-file/td-p/10856701 Jan 14, 2020 Jan 14, 2020Copy link to clipboard
When trying to "replace with After Effects composition" I get the error message above. I have seen many others with the same issue and logged out and rebooted as suggested and it still doesn't work. I am using version 17.0.1 of After Effects and 14.0 of Premiere Pro. What do I need to do to get this functionality to work? Seems it's going on for years.
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn moreCopy link to clipboard
Would you update your Creative Cloud desktop tool if the updater is available?
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn moreCopy link to clipboard
Thanks for reaching out. I see that you are trying to send a clip from Premiere Pro to After Effects but it's not working as expected.
Are you on macOS or Windows? Please share the OS version. Try importing the Premiere Pro file in Afte Effects by navigating to File > Import > Import Adobe Premiere Pro Project and check if it's working. Also, try updating the Creative Cloud desktop app as suggested by @ ToolfarmJP.
let us know how it goes.
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn moreCopy link to clipboard
I am using Windows 10.0.18363 and version 5.0.0.354 Creative Cloud App which seems to be the most up to date version. I tried importing a Premiere Project file into AE and it did not work. The dialogue box pops up and says "connecting to dynamic link server", but it just hangs.
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn moreCopy link to clipboard
Update, it DOES work to import a Premiere Pro Project file into A!. At first I was trying to import a file only, but when importing a Premiere Pro Project, it works. My apologies. Still can't getting "AE must be installed" error message when trying to Replace with AE Composition
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn moreCopy link to clipboard
Thanks for trying that @lesliek1. A patch update has been released for After Effects (17.0.2) and Premiere Pro (14.0.1). Could you try installing those updates and check if it brings any change.
Looking forward to your response.
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn moreCopy link to clipboard
I updated both products but still "replace with AE composition" does not work.
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn moreCopy link to clipboard
I am now trying to "browse presets" within AE and getting the error message "Adobe Bridge is not installed". but it is!
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn moreCopy link to clipboard
The Dynamic Link capability is not working and I haven't receievd a response in five days?
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn moreCopy link to clipboard
I believe for dunamic link to work you need to be using the "same" iterations of the software. Like if you're using AE 2019 then to have dynamic linking the other app has to be 2019 as well.
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn moreCopy link to clipboard
I have the latest versions of both apps
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn moreCopy link to clipboard
I'm having the same problem. Is there any other troubleshooting we could do ?
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn moreCopy link to clipboard
I've had this problem for almost 4 months now and newer version or creative cloud, along with premiere and after effects havent fixed the problem. in the past, this problem fixed itself with a new update. sadly i've had to use my laptop instead of my desktop for most of my editing since i cant replace a clip with an after effects composition. someone please help us.
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn moreCopy link to clipboard
I have the same problem
Everything is updated to latest release version, I try launch both (Pr and Ae) as administrator or without it, but without success.
Copy link to clipboard
Ok. I have been having this issue since Jan 2020, I have tried everything. I have also tried to post in this community but it kept bugging out. I have worked around these issues(importing/exporting separtate clips) but this simply isn't what I'm paying £50 a month for. Please can something be done about this, it's hard enough starting a production company let alone having your main editing pipline be this disrupted.
-AMD Ryzen 9 3950x
-NVIDIA GTX 1060
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn moreCopy link to clipboard
I just received two AE template files that won't import into Premiere Pro. I get the message "After Effects must be installed to import this file". I am able to open the file in AE 2020 (v17.0.6), and I am using the current version (14.1) of Premiere Pro. I'm working on an iMac Pro with OS High Sierra 10.13.6.
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn moreCopy link to clipboard
I am having the exact same thing. I had it working but once i took the latest updates (14.2 & 17.1) it stopped working. Is there any update on when this will be fixed?
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn moreCopy link to clipboard
I also tried saving as a 16 and it also didn't work. To make matters worse, when i try exporting a simple title with some basic animations, after affects throws an exception and gives me the "send report" dialog so i can't even import the mp4. I was trying to use Media Encoder. I finally just did the old school, "add to render queue" and was able to export it from AE as an avi. what a pain. This suite is much too expensive to have this many issues.
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn moreCopy link to clipboard
Experiencing the same problem on OS Premiere Pro 2019, AE 2020
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn moreCopy link to clipboard
Dynamic Link, and copying between Premiere Pro and After Effects, require that PP and AE be the same versions to work. I stopped using Dynamic Link a few years ago, as it became exceedingly unreliable. Even with the same versions of AE and PP, I occassionally get "could not find Dynamic Link project" error message in PP if I copy and paste from Premiere to After Effects. Dynamic Link has also become very buggy with projects that have Warp Stabilizer applied, even if there is no Dynamic Link process involved at all. AE remains fairly reliable for me, but PP continues to catch new bugs with every release.
Помогите пожалуйста, запустила after effects, и у меня видео и звуку почему-то показывает в ускоренном варианте, хотя импортировала из prepremier. Настройки сбрасывала, не помогло.
Здравствуйте, закачиваю модель формата obj из интернета, которая имеет текстуры, но когда импортирую её в Element 3d у неё пропадают текстуры и вся модель белая, что делать?
не работает скрипт в новой версии. точнее не устанавливается. не работает. что делать?
Непонятная ошибка, места для памяти хватает, кто с таким сталкивался?
Никаких окошек с ошибками нету, в оповещениях ничего не вылазит. Подскажите, у кого такое уже было?
Влад, правой кнопкой мыши - свойства - разблокировать поставь галочку ( справа снизу ) . Если нет такого,тогда хз
Прежде чем приступить к работе, проверьте, что приложение QuickTime установлено. Последнюю версию приложения QuickTime можно загрузить с веб-сайта Apple.
Конфликт с компонентом Apple DVCPROHDVideoOut (Mac OS)
Серверный процесс QT32, который After Effects использует для взаимодействия с QuickTime, может дать сбой из-за плохого взаимодействия с системой видеовывода QuickTime, когда установлен компонент QuickTime Apple DVCPROHDVideoOut.
Чтобы обойти эту проблему, выполните следующие действия:
Откройте [Диск ОС]/Library/QuickTime.
Сделайте резервную копию компонента DVCPROHDVideoOutput, перетащив его на рабочий стол.
Удалите компонент DVCPROHDVideoOutput, перетащив его из папки Library/QuickTime в корзину. Введите пароль в соответствующем окне.
Запрет связи по протоколу TCP с QuickTime
См. Раздел «Зависание экрана запуска», где приводится дополнительная информация по этой проблеме, а также см. эту ветку форума After Effects, где приводится дополнительная информация, включая отчеты по успешной разблокировке связи.
Некоторое программное обеспечение, не связанное с безопасностью, например, FileMaker и AirServer, (а также некоторые вредоносные программы, указанные в этой ветке форума) может блокировать связь, заняв требуемый для связи порт. Если возможно, не запускайте программное обеспечение, в котором нет необходимости, при использовании профессионального программного обеспечения на этапе постпроизводства.
QuickTime не загружается из-за некачественного компонента импортера
Иногда QuickTime не запускается полностью, т.к. он зависает при загрузке некачественного компонента импортера. Если в системе Mac есть импортеры AVI (кодеки), они могли стать причиной того, что After Effects не смог распознать QuickTime.
Это можно проверить, удалив компоненты импортера (кодеки) из папки QuickTime и проверив, сохранилась ли проблема. В этой ветке форума приводятся некоторые дополнительные сведения.
Сбой работы QuickTime из-за устаревших компонентов AJA или BlackMagic
При использовании аппаратного обеспечения AJA или BlackMagic убедитесь, что используются самые последние версии драйверов и компонентов QuickTime (AJA для Creative Cloud, BlackMagic). Более старые версии этих компонентов могут вызывать проблемы с импортом и экспортом активов QuickTime, а также проблемы с предварительным просмотром из ОЗУ и другими функциями в After Effects.
Проблемы, связанные с правами доступа, при работе с папками с установками или поврежденные установки
Другая причина ошибки связи After Effects и QuickTime заключается в проблеме, связанной с правами доступа к файлам в каталоге установок After Effects. Для принудительного создания каталога установок After Effects и установки надлежащих прав доступа (а также для сброса поврежденных установок) закройте After Effects, удалите следующую папку и перезапустите After Effects:
- Mac OS: /Users/[имя_пользователя]/Library/Preferences/Adobe/After Effects
- Windows: /Users/[имя_пользователя]/AppData/Roaming/Adobe/After Effects
Проблема может быть также связана с правами доступа для папки вне папки прав доступа After Effects. Это особенно применимо для Mac OS. Чтобы гарантировать, что все приложения Adobe смогут записывать данные в свои файлы установок, задайте для всей папки установок Adobe право чтения и записи, а не только право открывать файлы в режиме «только для чтения» (дополнительную информацию об изменении прав доступа см.: Mac OS | Windows):
- Mac OS: /Users/[имя_пользователя]/Library/Preferences/Adobe/
- Windows: /Users/[имя_пользователя]/AppData/Roaming/Adobe/
Сбой работы QuickTime из-за конфликта с видеодрайверами
В некоторых случаях возникает сбой работы сервера QT32, когда установлены конфликтующие аудиодрайверы, а в предпочитаемых настройках аудиооборудования в After Effects настроено использование одного из таких устройств.
Чтобы узнать, связана ли проблема с этим условием, установите устройство по умолчанию в меню Установки > Аудио на системное устройство по умолчанию или на встроенные выводы и проверьте, сохранилась ли проблема с файлами QuickTime.
Если проблема сохранилась, тогда необходимо выполнить процедуру устранения неисправностей для аудиоустройств:
- Полностью удалите драйверы всех устройств, связанных со звуком, в том числе программное обеспечение карт захвата и программное обеспечение, которое создает виртуальные аудиоустройства (в некотором программном обеспечении захвата изображения экрана и совместного доступа к изображению экрана используется SoundFlower, которое может создавать проблему).
- Повторно установите последние версии драйверов для этих устройств одну за другой и проверьте, сохранилась ли проблема в After Effects. Обновленный драйвер можно загрузить с веб-сайта производителя устройства.
Сбой работы QuickTime при работе с большим количеством процессоров
Может возникнуть сбой работы QuickTime на компьютерах с большим количеством процессоров (ЦП), включая компьютеры с большим количеством виртуальных процессоров, созданных с помощью технологии Hyper-Threading. Эта проблема в особенности характерна для компонента средства экспорта H.264 Apple в приложении QuickTime.
Чтобы обойти эту проблему, отключите технологию Hyper-Threading или сократите количество ядер процессора, доступных в QuickTime.
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After Effects error: retrieving frame from video stream. (3) (53 :: 34)
Не открываются jpg картинки в АЕ
Маленькая проблемка которая возникает при импорте JPG картинок в After Effects.
Такое случается когда вы импортируете JPG картинку в режиме цветового пространства CMYK вместо RGB. Чтобы открыть нужно картинку, нужно сменить этот режим цветности на RGB (сделать это можно например в фотошопе, изображение -> режим -> rgb)
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