Metered network warning in outlook исправить

Обновлено: 07.07.2024

If you see a warning message on Outlook 2013, 2016, 2019 and Office 365 versions and saying that “We noticed the metered connection you’re on may charge extra. Outlook is working offline to prevent date charge,” and Outlook goes to offline mode without sending and receiving emails; this post shows how to fix it. Once the Metered Network active on Windows 10 computer, even the OneDrive will stop syncing files and updating the changes.

The idea of ‘Metered Network’ is to limit the usage of the 3G/4G network from your Windows 10 laptop. If you have a mobile data package and using it on your Windows 10 laptop, then these settings become sensible and handy to reduce the usage and cost. But, what is the point in using it on normal Wi-Fi or cable network?

For some reasons, if the Metered Network enabled by the user accidentally or purposely, follow the below steps to disable it (if you are not using mobile data SIM-based internet)

The Warning and Status

Here is the Outlook status. You can press ‘Connect Anyway’ to make it work. But, after some time it will stop again, or once you close and reopen the Outlook, it will go to offline mode with the same warning.

Metered Network Wanring In Outlook 365

OneDrive goes to pause mode once it detects the Metered network.

The app may not tell the reason for that, but you can view it in the notification area. If the Outlook and OneDrive become offline at the same time, then Metered Network is the culprit.

OneDrive Warning

Solutions to Fix Metered Network Warning in Outlook and OneDrive in Windows 10

Verify the connection type your computer connected, is it Wi-Fi or cable LAN network?

1) Search for ‘Network’ and go to the Network settings app.

2) Select the network type you are connected; in this case, it is my local network via cable.

Click On The Network You Are Connected

3) Opening the connection will take to the next screen where you will see the Metered connection. It should be disabled here, if not, disable (off) it as below.

Off The Metered Settings

This was the easiest method you can do.

Other Solution

For some reasons, if the GUI settings are not working to disable the Metered connection, follow the below registry modification. Make sure to take the back up of the Registry if you are modifying it first time in the life.

a) Open Registry (type ‘Regedit’ to search) and locate the below location.

Registry Change

b) Under DefaultMediaCost, you will find the type of the possible connections and 1 or 2 as the data.

1 – it is an unmetered network

2 – it is a metered network.

c) Change the settings accordingly to the proper network connection. In my case, the Ethernet should have 1, that means it is unmetered. Since I changed it already via the GUI, it is 1 already. Identify your connection type and make it to 1 to disable the metered network. That will bring back your Outlook and Onedrive online.

I hope this guide is useful in fixing the issue. Luckily, without restarting the computer and application, the Outlook and OneDrive sense the change and connect back to the Internet on Windows 10, Windows 8.1 computers.

Dinesh

Dinesh is the founder of Sysprobs and written more than 400 articles. Enthusiast in Microsoft and cloud technologies with more than 15 years of IT experience.

In Outlook for Microsoft 365, Microsoft Outlook 2016, or Microsoft Outlook 2013, you experience one or more of the following symptoms:

New email messages aren't received.

When you try to send an email message, it isn't sent. Instead, it remains in the Outbox.

When you try to configure a new Outlook profile by using an IMAP account, you receive the following error message:

Internal MAPI error: The profile does not contain the requested service. Contact your administrator.

When you select File in Outlook 2016, the following warning messages are displayed:

  • Tap or click the network icon and turn on Airplane mode to go offline
  • Connect to a WiFi or LAN network that isn't metered
  • Check the status of your data plan with your mobile operator

Upgrade in Progress
Your mailbox is currently being optimized as part of an upgrade to Outlook 2016. This one-time process may take more than 15 minutes to finish, and performance may be affected while the optimization is in progress.

Screenshot shows the Metered Connection Warning and Upgrade in Progress messages under Account Information.

Resolution

To fix these issues for Outlook for Microsoft 365, update your Office installation to version 2008 (Build 13127.20508) or a later version.

  1. Open any Office application, such as Outlook or Word.
  2. Select File, and then select Office Account or Account.
  3. Check the version number that is listed under Office Updates. If the version is earlier than 2008, select Update Options, and then select Update Now.

For more information about update channels for Office 365 clients, see Update history for Microsoft 365 Apps (listed by date).

If updating the Office installation does not fix the issues, use one of the methods that are listed in the "Workaround" section.

There is no resolution for Outlook 2016 and Outlook 2013 at this time. Use the appropriate workarounds for these products.

Workaround

For Outlook for Microsoft 365 and Outlook 2016

To work around these issues, try Method 1 first. If that doesn't fix the issues, try Method 2.

Method 1: Delete the SecurityManager key in the registry

The issues might be caused by the registry values under this subkey:

Delete the SecurityManager key and its subkeys in the registry.

Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.

Start Registry Editor.

  • For Windows 10, Windows 8.1, and Windows 8: Press Windows logo key+R to open a Run dialog box. Type regedit.exe, and then select OK.
  • For Windows 7: Select Start, type regedit.exe in the search box, and then press Enter.

In Registry Editor, locate the following subkey in the registry:

Right-click the SecurityManager key, and select Permissions.

Select Advanced, and select the Replace all child object permission entries with inheritable permission entries from this object check box.

Select OK.

Select yes if you receive the following notification: "This will replace explicitly defined permissions on all descendants of this object with inheritable permissions from <parent key>. Do you wish to continue?

Select OK.

Right-click the SecurityManager key, and select Delete to delete the SecurityManager key and the subkeys.

Exit Registry Editor.

Repair the Office application, and check whether the issues have been resolved.

Method 2: Stop third-party applications that access MAPISVC.inf file

These issues may also be caused by third-party applications that access MAPISVC.inf and prevent Outlook from setting up the Account Manager. To mitigate this situation, stop the applications and processes that may be affecting MAPISVC.inf.

Use Process Monitor to see the processes that are accessing MAPISVC.inf. If a process displays a SHARING_VIOLATION on MAPISVC.inf, it indicates that the associated application is likely to be responsible for the issues. For instance, RepMgr.exe (C:\Program Files\Confer\RepMgr.exe) is an application that is known to cause these issues. Stop this process if you see it in Process Monitor.

Third-party information disclaimer

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

For Outlook 2013

To work around these issues, try Method 1 first. If that doesn't fix the issues, try Method 2.

Method 1: Verify permissions in the registry

In some cases, the issues are related to a permissions issue in the registry. To determine whether this is the cause of the issues and then fix them, follow these steps:

Start Registry Editor.

  • For Windows 10, Windows 8.1 and Windows 8: Press Windows logo key+R to open a Run dialog box. Type regedit.exe, and then select OK.
  • For Windows 7: Select Start, type regedit.exe in the search box, and then press Enter.

In Registry Editor, locate and right-click the following subkey in the registry, and then select Permissions:

Under Group or user names, find your own user name or a group that you're a member of (such as Users or Administrators).

If you're unsure about which groups your user account is a member of, follow these steps:

Open Control Panel.

From Category view, select User Accounts, and then select User Accounts again.

Select Manage User Accounts.

In the User Accounts window, find your User Name, and review the groups that are listed in the Group column.

You may have to expand the Group column to view all the groups.

When you are finished, select Cancel.

If you do not see a group that you're a member of or your own user name listed in the permissions list, select Add, and then add your own user account.

Select OK.

Select your user name or the group that you're a member of.

View the permissions for your user name or group, and make sure that the Read permission has Allow selected.

Select OK.

Exit Registry Editor.

Method 2: Run a repair of Office

Follow the steps in the following article to repair your Office installation. This method is most appropriate for MSI-based installations of Office. To determine whether your Office installation is Click-to-Run or MSI-based, see the "More information" section.

More information

To determine whether your Office installation is Click-to-Run or MSI-based, follow these steps:

Users who are disturbed with Outlook Metered Network Warning in Windows 10 can now disable it in simple steps. The metered network warning often happens when the system is connected over wifi networks like a mobile hotspot. While working on Outlook the message is generally displayed the network connection is a metered network. Here are the steps on how you can turn off the metered network warning in windows 10.

Outlook and Windows 10 both are the product of Microsoft and the company thinks of its users while creating a product. Hence to simplify the process one can turn off metered network connection warning from Network settings. Users just simply follow the process in order and get rid of Outlook Metered Network Warning.

Also Read:

Turn Off Metered Network Connection in Windows 10

Method 1: Disable Metered Connection From Windows Settings

Hear how you can simply switch off the network warning in windows

  • When you are on a Windows 10 system then go to start menu
  • Now move the cursor to the settings tab and click on it
  • Go to Network and Internet settings and look for the wifi you are connected to
  • Click on the Wifi network to change the settings
  • Now a list of options for the current network will appear
  • Scroll down the screen and look for a metered connection
  • Now slide the button towards off to turn off metered connection
  • Click on the Apply button to make changes
Method 2: Editing Registry Key

One can also change the metered connection settings from the registry key editor also. Here are the steps involved-

Metered connection warning is generally displayed when we are connected to a network that has a limited data plan like your mobile hotspot. Turning it on reduces the data usage for some apps and they might behave abruptly. Show it is good to turn it off if you are not concerned with a data limit. Thus by following the above steps outlook users can disable metered connection warning in Windows 10.

I’m using various Internet connection methods for my laptop depending on where I am. For instance I use:

  • Shared LAN via a network cable
  • Wifi/WLAN via an access station
  • 3G/4G via a USB dongle

On some connections I get a metered network warning and Outlook doesn’t connect automatically to save costs. As I have Outlook running in the background, I often don’t even notice and miss my notifications.

How can I force Outlook to always connect regardless of the connection type?

Windows has the ability to assign “costs” to network connections and Outlook requests these costs before connecting to the mail server. When Windows doesn’t report “unrestricted” for the connection, then Outlook will show the Metered Network warning and doesn’t automatically connect.

Unfortunately, you can’t somehow whitelist Outlook for any or all of your connections or prevent Outlook from requesting the network costs before connecting.

However, you can change the “costs” setting for your network connection so it will no longer be a metered network. For most connections you can do this via a setting in Windows but for some settings, or to change the default, you must set it via the Registry.

Metered Network Warning - We noticed the metered connection you


Metered Network Warning in Outlook. (click on image to enlarge)

Turn off Metered Network for a wireless connection

For any wireless connection, you can switch the connection between metered and non-metered in the following way;

Windows 8

  1. Open the Charms bar by putting your mouse in the top right corner, swipe in from the right or by pressing CTRL+C.
  2. Select: Settings.
  3. In the bottom right choose: Change PC settings
  4. From the left, choose: Network
  5. From the left, choose: Connections
  6. Select the connection that you want to change.
  7. Set the “Set as a metered connection” option to off.

Windows 10

  1. Start-> Settings-> Network & Internet
  2. Click on the “Advanced options” link below your current connection.
  3. Set the “Set as a metered connection” option to off.

Metered Connection option for Wireless Networks in Windows 10.

Metered Connection option for Wireless Networks in Windows 10.

Set default Metered Network setting for each connection method

When you frequently change connections you may want to change the default “costs” setting in the Registry. This also applies to certain USB modems that expose themselves as metered Ethernet connections which you can’t change via normal methods.

Key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\NetworkList\DefaultMediaCost
Value name: 3G
Value name: 4G
Value name: Default
Value name: Ethernet
Value name: Wifi
Value type: REG_DWORD
Value: 1

Setting the value to 1 means it is an unmetered network connection.
Setting the value to 2 means it is a metered network connection.

Default costs set in the Registry for each network connection method.


Default costs set in the Registry for each network connection method.

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