Unable to find adobe pdf resource files как исправить
Обновлено: 07.07.2024
Sunday, November 01, 2009
How to Fix: "Unable to find Adobe PDF resource files" - Adobe PDF Converter.joboptions- Acrobat Pro
Have you found yourself facing an Adobe Distiller (Adobe Acrobat Pro) error message something like this recently, when trying to print / output to a PDF file from a non-Adobe application on Windows?" Unable to find Adobe PDF resource files " that mentions the directory " C:\Documents and Settings\All Users\Documents\Adobe PDF\Settings " and the supposed missing file " Adobe PDF Converter.joboptions "?
Well, I ran into this, and after searching the Internet for fixes, I found a whole lot of people talking in vagueness about how to "fix" this, to say the least, and providing little real information about how to fix the problem at hand (and, the advice produced zero resolution to the problem). Well, I figured it out myself, and I hope this information helps you.
Symptoms / Setup
First, I am using Adobe Acrobat 7.0 Professional (with 7.1 update), as was installed via the Adobe Creative Suite CS2 software, and on my Windows XP Professional desktop machine that has Service Pack 3 (SP3) installed. Producing PDF files was never a problem for me, until at some point (perhaps SP3?) it just stopped working, and every time I tried to produce a PDF from various applications, it would prompt me about "Do you want to run the installer in repair mode? ", to which I (foolishly, hopefully) said "yes" to, which of course does NOT fix anything. [note: I hate software like that. What is the point of a "repair mode" that does not repair the issue at hand?]
How to Fix / Resolve
Well, if you are "Unable to find Adobe PDF resource files" because your Acrobat Distiller can not find the file "C:/Documents and Settings/All Users/Documents/Adobe PDF/Settings/Adobe PDF Converter.joboptions", let's get that file to exist!
It seems, from what I can tell, that Adobe Acrobat Distiller (i.e., the program that creates PDF files for you as a print-driver essentially), needs that EXACT NAMED FILE to exist, at that exact location . Never mind that you already have a "Standard.joboptions" file defined, and that logic would dictate SHOULD be used in the absence of the file "Adobe PDF Converter.joboptions"; you have to tell Acrobat 7.0 / 7.1 / 8.0 / etc that you really want that "standard" one to be used for performing conversions from certain non-Adobe applications that you are trying to "print a PDF from".
So, go to the folder mentioned: NOTE. THIS IS A HIDDEN FOLDER. So, to make things easy, presuming you installed on the "C:" drive, just copy and paste this following line to your Windows File-Explorer's address-bar, and you will go right to the folder, hidden or not:
C:\Documents and Settings\All Users\Documents\Adobe PDF\Settings
Now, you should see other ".joboptions" files in that directory already, and presumably you do NOT have the "Adobe PDF Converter.joboptions" there, or you would not be getting this error message.
Choose whatever ".joboptions" file makes sense as your "default" for printing PDF files from your various Windows applications, and copy it to a file named. you guessed it: "Adobe PDF Converter.joboptions" (in this same directory) I chose the "standard.joboptions" file, and copied it.
Now, try to print / generate a PDF from whatever application was otherwise having a bug or problem printing PDF files because of this pesky "Unable to find Adobe PDF resource files" Adobe PDF Converter.joboptions message and "run in repair mode?" not-a-fix option.
With luck, YOU CAN NOW PRINT A PDF from any application! (I sure hope so. it worked well for me!) What finally inspired me to FIX this issue on my desktop was when I was using the new VMware Workstation 7.0 feature called "Virtual Printer" which allows the guest VM's (virtual machines) to print to any installed host-printer (including, you guessed it, Adobe Acrobat / Distiller PDF printing!). Now I can print from ANY of my guest virtual-machines to an Adobe PDF file, using the host machine's installed Acrobat Professional 7.0 / 7.1, via a virtual-printer-passthrough mechanism. Sweeeeeet. But, this is a bit off topic aside from how cool it is!
Optional - Create your default PDF output-settings file first.
If you want to create a custom .joboptions file in this directory, just open up Acrobat Distiller, go to "Edit Adobe PDF Settings", and create a definition for however you want your default-output (when printing a PDF) to be, and "Save As. " whatever file name you desire. Then, copy THAT definition file to "Adobe PDF Converter.joboptions" in the directory I have been talking about here (which is where your new definition, by default, should have been saved during "save as" operation).
Final Thoughts.
From the types of web pages I was seeing when searching for a way to fix this "unable to find adobe pdf resource files" bug / feature, I noticed that it seems to occur with Acrobat Pro 7, Acrobat 7.1, Acrobat 8.0, and perhaps even Acrobat 9 (and Acrobat 6.0 ?).
So, hopefully this helps anyone trying to "solve the problem" on their machine with printing a PDF file and getting that darn message about running repair mode (which does nothing). If it helps, I would not mind a link to this page to promote a solution that really IS a solution (after all the time I wasted searching, and not finding one, I wish someone else would have promoted a real fix). Enjoy!
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Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. /t5/acrobat-discussions/unable-to-find-quot-adobe-pdf-quot-resource-files/td-p/8749598 Dec 07, 2016 Dec 07, 2016Copy link to clipboard
Recently I have noticed that Acrobat XI (11.0.18) cannot create a PDF form from an existing Word Document. This is something that was working previously but is now broken. I receive a popup that says "Unable to find "Adobe PDF" resource files. Do you want to run the installer in reparin mode? Is this something that has broken recently?
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For the record, this is what worked to fix things for me. This resolved both my Right Click to Convert issue as well as the Unable to find resource files error.Manually install the PDF PrinterClick Start > Control Panel > Devices and PrintersSelect Add a printerSelect Add a local printerCheck Use an existing port and select Documents\*.pdf (Adobe PDF) from the drop down. Click NextClick the Have Disk… buttonClick the Browse…buttonNavigate to C:\Program Files (x86)\Adobe\Acrobat XX\Acrobat\Xtras.Copy link to clipboard
This may happen if the updates may have messed up with the registry of the computer. And the application is unable to find the resource files.
And the application is unable to find the resource files.
Either you may reinstall the application or try repairing.
1. Use Acrobat cleaner tool to uninstall the application: Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
3. Restart the machine and try installing again.
1. Launch Acrobat if you are able to. Help Menu> Repair installation. Most likely this won't work. Then,
2. You may visit this path: C:\Program Files (x86)\Adobe\Acrobat XI\Setup Files and check if the setup exists there?
3. Either run Setup.exe or AcroPro.msi and follow the onscreen instructions. If the setup doesn't exist, follow reinstall process.
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Thank you for the reply but your suggestion doesn't work. When I log off of the Windows 7 system and log back in, I have to run a repair on my Acrobat XI each time but it works just fine on Windows 10. Acrobat XI update 19.
Any other suggestions?
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Looking at your response. This seems a machine specific issue, not an application.
Also, it seems some changes are getting reflected once you repair the app. And once you restart the machine those changes are reverted back to faulty ones. This may happen if your machine user profile resets by group policies or policies set by your IT on your machine.
Have you tried to uninstalling the application using the Cleaner tool mentioned above? If not, try uninstalling the app, restart the machine and reinstall the app. Let us know if that helps.
- Also, would like to know if this is your private machine or work machine?
- If this is your work machine would like to know how is the user profile setup on the machine?
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The first suggestion you made did not work of uninstalling and then reinstalling. The user profile is the same on Win 7 system as it is on Win 10 the system. This is an issue with all Win 7 systems because I can log into any Win 7 system and have this happen. Why does this happen on Win 7 and not Win 10?
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Thank you for the prompt response.
Do you have group policies that reset user preferences location "AppData" or user "temp"?
Do you have customized Acrobat build? Can you try installing it on one machine using new installer Download Pro or Standard versions of Acrobat DC, XI, or X ? Let us know if that helps?
If you still are experiencing the same issue. Help me with your contact details via private message: How Do I Send Private Message
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I am having the same error dialogue occur when trying to prepare a pdf form from a word document in Acrobat Pro DC (Version 2017.012.20098), running Windows 7. This is part of the Creative Cloud suite and was installed & updated through the desktop app, so I can't use the cleaner tool to uninstall. I have tried uninstalling and repairing (by following the dialogue and through the steps you outlined above) without success. Please advise on what I can do next--thanks!
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This seems to be a fairly common problem going back nearly 10 years on multiple versions of Acrobat and MS Office. I'm currently having the same issue Windows 10 and Acrobat DC. Very frustrating that there doesn't seem to be a definitive solution.
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Sorry for the inconvenience caused.
Would you help us with the following information:
- Acrobat current version installed?
- MS office suite version?
- Operating system name and version
- Personal or work machine?
- If it is work machine, do you have group policies there? You may have to confirm with your IT for resetting Local Temp/User Temp locations.
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Thanks for the reply Tariq. In all honesty I don't see how providing my versions of anything will matter here. When googling the issue there are people who have had this problem as far back as 2009 or 2011. So this has been an ongoing issue through several versions of Acrobat on several version of Windows with several versions of MS Office.
But for the record, I am on Office 2016 through Office 365, Windows 10 Enterprise 1703, using Acrobat DC Version 2017.009.20058. We do not currently use Group Policies.
I have attached a screenshot of the error though it really doesn't say much.
I have also done repairs and re-installs of both MS Office and Acrobat without success. I'm aware there are also work arounds that will work, but for a user who does upwards of 20 documents a day, being able to right click and convert a selection of documents is an incredible time saver.
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