Cannot expand the folder outlook что значит

Обновлено: 04.07.2024

User is receiving the error below when attempting to open a folder that belongs to someone else from the Folder list in outlook 2010. User is able to open the folders from the File-->Open-->Other user folder.

Please help, this has been ongoing for over a week and no resolution can be found online.

Log Name: OAlerts

Source: Microsoft Office 14 Alerts

Date: 12/20/2011 3:13:56 PM

Task Category: None

Cannot expand the folder.

<Data>Cannot expand the folder.

All replies

Thanks for posting in the MSDN Forum.

It seems that you lost the object of the user folder. Do you ensure you have right to access that? Would you tell me whether you have opened the particular folder successfully before?

Have a good day,

Tom Xu [MSFT]
MSDN Community Support | Feedback to us

We've confirmed that all folder permissions are granted as required. The user is still able to access the folders using the File->Open-> Other user's folders.

This worked fine on Outlook 2007 and Outlook 2010 didn't have any issues until about 2 weeks ago, when the error mentioned in my previous post started to appear.

If the issue is object related, is there a way to fix it. so far, we've re-installed Outlook, re-created the profile (multiple times), removed and re-added her as delegate to the mailboxes. Also tried granting her access to a mailbox she did not previously have and the issue occured instantly.

I see this question seems to have died with no resolution, but I have the exact same issue on a corporate exchange server with outlook 2010. I can go to my desktop machine and open the same mailbox with no issues as well as the calendar associated with that mailbox.

Both machines are running Outlook 2010, slightly different versions. On my laptop, when I go to the mailbox I get "Cannot display the folder. Microsoft Outlook cannot access the specified folder location" and when I go to the calendar tab, the mailbox doesn't show up at all.

I can access the calendar using, File-->Open-->Other user folder and it works just fine. I get the below error in event viewer when I try to access the mailbox.

Also deleted the profile and recreated it, added and removed the mailbox, permissions, etc.

Microsoft Outlook
Cannot expand the folder.
P1: 300187
P2: 14.0.6029.1000
P3: 4vr3
P4: 0x8004010F

One such example is an error plenty of users have reported where they receive the following error:

Cannot expand the folder. There is not enough memory available to perform the operation.

This error usually appears when an Outlook messaging profile includes a Microsoft Exchange account that is configured to use Cached Exchange Mode. Additionally, it also happens when the Download Public Folder Favorites option is enabled, and you have lots of cached public folders.

As such, if you have around or more than 1,000 public folders, or when the cached public folders consume one gigabyte of space, you should be expecting similar error messages.

How do I solve the folder expansion error in Outlook?

1. Disable the Download Public Folder Favorites option

2. Delete the Download Public Folder Favorites folders

2.1 Delete all the Download Public Folder Favorites folders

In the navigation pane. right-click the Shortcuts folder
Select Advanced
Select Empty items and subfolders from folder
- Keep the default options
Click OK

2.2 Delete only certain Download Public Folder Favorites folders

In the navigation pane, expand the Shortcuts folder
Right-click the Public Folder favorite that you want to delete
Select Delete folder
Keep the default options
Click OK

By following these steps, you should be able to fix any folder expansion error that you may encounter in Outlook.

If you know of any other way to solve this problem, share it in the comments section below so that other users can try it, as well.

What causes the above error?

There are various reasons that can cause the above error. For starters, a corrupt PST file could be the reason. Outlook mailbox data can be damaged due to several reasons such as virus attack, an abrupt power loss while the application is in use, or software conflict. Storing the PST file in a shared drive where multiple users can access it increases the risk of mailbox data corruption.

Sometimes damage on the drive where the PST file is stored can make it impossible to access your mailbox data. When computer drives develop bad sectors, these memory units can be read or written. This means that any data that is stored in such sections cannot be accessed using ordinary methods. In this case, the risk of data loss is very high.

Bad sectors on a hard drive can be caused due to physical damage to the storage media. For instance, if the drive is accidentally dropped against a hard surface, it can get damaged and parts of the memory units become unreadable. Other factors such as abrupt power failure while a writing process is in progress and software conflict can damage your hard drive. It is also important to note that hard drives undergo wear and tear. Over time, they wear out and portions of the memory units become unusable.

Precautions you can take to protect your PST files

Although it is hard to guarantee a hundred percent protection against PST file corruption, there are measures you can take to minimize the chances of such occurrences. For instance, installing updated antivirus software on your machine and scanning it frequently ensures that your PST files are safe. PST files are designed to be domicile on standalone PCs.

Avoid hosting PST files on shared drives. Every user should have their own PST file. Besides guarding your hard drive against power surge and physical damage, it is advisable to replace old computers regularly. This may differ from one organization to another but the ideal time to change computer hardware would be after every five years.

Approaches to fix this error

When you are faced with a corrupt PST file, you can opt to use the SCANPST tool to repair your mailbox data. Unfortunately, this tool only works for minor data corruption issues. Moreover, objects that cannot be recovered are not included in the recovered file and can be lost. This is why you need proven data recovery tools such as DataNumen Outlook Repair to repair your corrupt PST file.

If you suspect that your hard drive has bad sectors, use the error checking tool to confirm your suspicion. You can mount the damaged disk on a computer that is working properly and use the DataNumen Disk Image to create an image of the disk. Now install the DataNumen Outlook Repair tool and use the disk image as the source file to recover your PST data.

When you start Outlook or access to a PST file, you may receive this error “Cannot expand the folder. The set of folders cannot be opened.” Here are the quick means to help you escape from it.

This error “Cannot expand the folder. The set of folders cannot be opened” can occur to Outlook when the hard disk where the PST file is located has bad sectors, or the file is on a network share, or the file is corrupted. If you are suffering from this error, now read on to learn how to cope with it perfectly.

Scan & Fix Bad Sectors in Hard Disks

With doubt, if the hard disk where your MS Outlook is installed has bad sectors, this error “Cannot expand the folder” will pop up definitely. Under this circumstance, you can use a free utility coming along with Windows, namely CHKDSK.

Don’t Connect to a PST File on a Network Share

You should bear in mind that PST files are not a long-term approach to store messages in an enterprise environment. Therefore, you have to always keep the PST file to local and then connect to the Outlook application.

Check & Repair PST File by ScanPST

Another crucial factor is that your PST file is corrupted, which gives you no alternatives but to repair the file. In this scenario, the first choice coming into your mind must be Outlook Inbox Repair Tool, ScanPST.

You can find this tool swiftly via searching “Scanpst” in the installation directory of MS Outlook. After running it, you can select the target PST file, scan and repair it by following onscreen instructions.

Make Use of other Versatile Tools

Nevertheless, you have to remain prepared for ScanPST failure, because it cannot deal well with the complicated errors or severely botched up PST file. Therefore, when it cannot succeed, so as to salvage your cherished Outlook data, you ought to think about other solutions. Unquestionably, one of them is to procure a versatile tool like DataNumen Outlook Repair. It can scan PST file and find out the errors in a jiffy, thereby minimizing the data corruption or loss without breaking a sweat.

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